FAQ
Frequently asked questions
Quick answers to the most common questions about our products and support.
How do I receive access?+
After payment confirmation, your account is created automatically and access credentials are sent to your registered email address.
Are your products digital?+
Yes. All products developed by AMP INTERMEDIACAO are digital software applications accessed online.
Do you ship physical products?+
No. We do not ship any physical items. All delivery is electronic.
How can I contact support?+
You can contact our support team by email at amplopagamento@gmail.com or by phone at (31) 9660-3904.
How long does access activation take?+
Access is typically activated within minutes of payment confirmation. If your email does not arrive, please contact support.
How do refunds work?+
Refund requests are handled according to our Refund Policy. Contact our support team to start the process.